Gate Access Information
Q: How do my guests and visitors enter the community?
A: Guests are encouraged to use the call box for access.
- Your guest will arrive at the call box, scroll through to find your name, then will press a number shown next to your name.
- You may also provide your directory code to your guests.The call box will call your phone.
- You will have one minute of talk time to determine who is at the gate.
- To let them in, press “9” on your phone to open the gate.
Q: How do I pay for my gate access device?
A: Any charges will be billed to your HOA account. Click HERE to pay for any applicable charges.
NOTE: Charges will not be reflected on your account until your request has been processed and finalized.
Q: My gate access device is no longer working. What do I do?
A: If your access device has dead or dying batteries, please change them with known-good batteries.
If that does not resolve your issue, please email firstname.lastname@example.org. Be sure to include your name, address, and device number in your email.
Q: How do I request a new gate access device, entry code or call box listing?
A: Please complete the attached form (below) to request a new gate access device or to have your call box/code updated (if applicable).
Send your completed form email@example.com and the Amenity Team will send an email confirmation when your request is processed.
Download Ashley Pointe - Amanda Glen Access Forms!